#529: Demanufacture

GETTING MORE TALE #529: Demanufacture

When a store buys and sells used CDs, theft is an ongoing problem.  It’s not the left of your own stock that is the issue.  Used CDs are usually kept safely behind the counter in 99% of stores.  The theft headache is more a problem of people selling stolen goods to you.

We have discussed these issues here in the past [click the links for the full stories].  In order to combat theft, all customers selling used goods had to be 18 years or older, with valid government issued photo ID.  No photo ID, no sell.  People would get pissy about it (“I have to show you ID to sell one CD?”) but that was the law in the province of Ontario.  We didn’t make it, we just followed it.  To a “T”.  That was our responsibility and how we protected ourselves.

Stolen CDs are not easy to identify at a glance.  They don’t come in with glowing security dye on them.  They look like any other CD.  Sometimes they are sealed, but what does that prove?  Only that the disc was never opened.  I have lots of CDs here that have not been opened yet.  The best clue might be if a young Korn-looking kid came in selling a well-stocked jazz collection.  (Yes, that’s profiling.)  It was often an indicator that a kid may have ripped off mom or dad’s CD collection.  Sadly this happened a handful of times in my 12 years at the store, and once to a customer that I knew.  He was ripped off by his own son.

We did our part by taking the ID.  We also diligently recorded every single disc bought from customers.  Every single one.  Whether you sold one CD or 150 CDs, we had to write down every last title.  (Before we had computers to do it with, anyway — the cops hated our penmanship.)  This helped police track possible stolen property…but only if the victims reported it stolen.  If they said, “I lost 150 discs,” that doesn’t help.  If they instead reported, “I lost 150 discs, mostly jazz.  There was a Miles Davis Bitches Brew, Sketches of Spain, Kind of Blue, Milestones, and Tutu…” then they might have a chance.  Those titles were less common and should stand out among the fodder.

When T-Rev and I were working at the first store in the chain, at a small mall, we used to get unfortunate calls about stolen property infrequently.  The guy who worked at Dr. Disc downtown was one such victim, who put an A.P.B. out for his lost collection.  He lost a number of Beatles discs, but he marked them with a piece of tinfoil under the CD tray.  It was rare that we’d see the stolen items, but on one occasion in 1995, we were able to save the day for one particular customer.

stencil-guyPeter the Rocker was a regular.  The legend goes that he painted the Metallica “stencil guy” on the hood of his car.  His Austrian accent made him sound more “metal”.  He once announced loudly, “Hey, someone shit their fucking pants in this store!”  (Everybody could smell it, apparently, except the perpetrator who approached the counter to ask questions.  We backed up as far as we could and tried not to breathe.)

He came in to see T-Rev one afternoon, quite upset because a number of his CDs were stolen.  He gave Trevor a list.  As mentioned, it would be helpful when a list like this contained at least one “rare” or “uncommon” title.  Peter the Rocker’s rare title was the latest Fear Factory album, Demanufacture.  It was the new imported limited edition digipack with three bonus tracks.

Lo and behold, a kid came in later and sold the Demanufacture digipack with bonus tracks.  The police and Peter were alerted.

The police came in, got our records, and tracked down the young seller.  “You sold these CDs.  Which of these is the one that you can only get on special import?”  The kid couldn’t answer.  He didn’t know because they weren’t his.  They were Peter’s.

This is a fine example of the customer, the store, and law enforcement working together to get results.  Peter got his CDs back, happily so.  The kid got busted, and we got to be the good guys by helping to get this done.

Crime doesn’t pay!

42 comments

  1. Hey someone shit their pants in this store.

    I could have yelled thst last week at a record store downtown. I won’t be going back there so it won’t happen again.

    As for that Fear Factory, I maybe would ask someone to steal it.

    Liked by 1 person

        1. This was the first time I have named names, and only because you asked.
          I usually give the local shops some love, but lying and not treating people right will drive away good customers.

          Liked by 1 person

        2. True that. And saying so in a comments section isn’t the same as if you made a post about it. I don’t mind trashing the local HMV idiots, but that’s different. (They thought Love Gun was a new album!)

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  2. Nice retrieval. Along similar lines we once got wind of this guy selling rare metal titles at the local second hand music store. Turned out the poor bastard had split with his wife and had to sell his collection to survive and make ends meet. Picked up some rare discs at the time. Twisted Sister, Blackfoot, a lot of Rhino titles that were hard to get in Australia at the time. The shop of course is long gone. Those were the days.

    Liked by 1 person

    1. I always felt bad when I benefitted from somebody else’s hardship. On the other hand, that mint condition Metallica Live Shit box set was a nice score even though the seller had to pay rent and needed to ditch it!

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        1. See? “The best clue might be if a young Korn-looking kid came in selling a well-stocked jazz collection.”

          Guys, the big give-away is that that was never me. I didn’t like Korn, still don’t. :)

          Liked by 1 person

        2. Husk on still while cooking on bbq?

          Also, we sometimes cut the kernels off and freeze them. It is so good in the middle of winter when you haven’t had corn in what feels like forever.

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        1. I worked with a guy that had his tires and rims stolen. He then saw them in a tire shop a week later. He called the cops and showed them his invoice including the D.O.T numbers. The cops said they couldn’t do anything.

          WTF.

          Liked by 1 person

        2. Bizarre. In the CD world they would have come in for our records. I know because it happened lots and lots of times! How far it went beyond (charges etc.) I have mo way of knowing.

          Liked by 1 person

        3. From what I can recall, if you are in possession of stolen property, it does not belong to you.
          If the tire shop paid for the tires, they should be held to the same level as a cd shop. Get photo id. If not, the tire shop loses out and buddy takes his tires back.
          My guess is he got insurance money that was how the cops left it.
          Still someone got away with theft, and our insurance rates keep rising.

          Liked by 1 person

        4. Yeah, that all sounds right. And yes, the CDs did not belong to us. They were confiscated. Once or twice, I couldn’t believe it, but once or twice, we were reimbursed.

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