Regardless of some decent rare scores this weekend, I was very disappointed with the old Record Store I used to manage.  I have an advantage here, since I know the rules and everything the staff should and should not have been doing.  We ended up having to go twice.  Here’s where they failed:

1.  Nobody greeted us at the door (twice) – this was compulsory.
2.  Nobody asked us if we wanted help (twice) – also compulsory.
3.  Two guys just chatted behind the counter, never once came onto floor on either visit.
4.  Sold me two discs without CDs in cases, forcing me to return and pick up the CDs.
5.  Did not issue me $3 credit / apology letter for forgetting.
6.  Put price tags directly on cardboard sleeves of rare Marillion 3″ singles.  This tore the cover art upon removal attempt.  Damaged packaging thanks to shoddy pricing work.

Added kick in the nuts:  Chris from Encore contacted me to tell me that my Iron Maiden – Number of the Beast vinyl is almost $10 cheaper at his store.  Why do I still go back to my old haunt?  Standards sure have fallen in 20 years.

A failing grade for my old store.