#941: Design Flaws – the CD Jewel Case

RECORD STORE TALES #941: Design Flaws – the CD Jewel Case

While CD has proven to be an enduring format (40 years old now!), its packaging has been, shall we say, less successful.  I’m not referring to the “long box” packaging that CDs originally came with, a disposable (but now collectible) piece of cardboard that served a couple different purposes.  It enabled stores to display their CDs in existing LP shelving, and it discouraged theft.  It also also created waste, and was phased out rather quickly.  However worse than that is the jewel case, the same damn jewel case we use today.

You are as familiar with the flaws of the traditional jewel case as much as I.  They have a number of common breakage points:

  1. The hinges snap off quite easily.  Hinges are commonly broken in shipping.  This is really a flaw inherited from its predecessor, the cassette jewel cases.
  2. A ring of plastic teeth holds in the CD in by the center hole.  Weak inner rings often came broken right out of the package.  This is a deadly flaw, because it leaves plastic shards underneath the CD itself, jiggling around and scratching the disc.  Plus the CD itself cannot be secured inside and moves around as well.  Ugly disc damage all but guaranteed.
  3. Also often broken during shipping are the little plastic tabs that hold in the CD booklet.  Not a fatal flaw, but an annoying one.
  4. All of this amounts to a tremendous amount of plastic waste when a broken CD case or component is discarded and replaced.

The music industry, driven by environmentally conscious artists such as Pearl Jam and Neil Young, thought to try the digipack as a solution to the packaging and waste problems of the jewel case.  This was only moderately successful.  While making CD packages such as Vitalogy out of paper did keep plastic out of the landfill, it did not help with longevity.  Unless extra care was taken every time, the CD would scratch itself coming in and out of its cardboard sleeve.  Many were eventually rendered unplayable.  And then you have plastic in the landfill again.  These paper sleeves were also prone to damage quite easily.  Shelfware, scuffs and rips are common.

Some decent packaging solutions worked well but never caught on, probably due to cost.  For example, look at the Super Audio CD (SACD) case.  Some regular CDs also came packaged in these “super jewel cases”, such as Queen remasters.  It features a much stronger hinge design and thicker plastic.  Not unbreakable, but certainly more difficult to break.  You can still crack them right across the front, but at least the jewel case will still function the way it was intended to:  holding the CD in securely without damaging the surface.

While there is nothing you can do about a CD case damaged in shipping, if you take a reasonable amount of care of your collection, you will end up with very few broken cases.  At least there’s that!


  1. Dude, I hate those stupid jewel cases for my Queen remastered albums. Parts of the flap broke while being shipped to my house. As for taking the CD out of the holder, I found a solution for it, but it’s still annoys me that they made the CDs in so tight.

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  2. Broken trays weren’t a problem when you could buy packs of empty cases, but these days it’s harder and harder to come by them. Those dgipaks that still had the plastic tray glued in, though, when they broke the whole package was turfed. As for all paper/cardboard paks, there’s a simple solution. Just put the disc in a slimline case beside it on the shelf and never need to move the original case again. I think I’ve mentioned this before. ;)

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    1. I bought a box of 200 fresh cases online!

      The workaround with the cardboard cases involve a hair dryer, fresh glue, and a new tray. You can buy the new trays the same sites that sell jewel cases.


  3. The reason CD cases are now a source of headaches is because the manufacturers cheaped out on the jewel case not long after they stopped using the longboxes. If you find a CD case *without* a little plastic scar right in the center of the two long stopper bars (the bars that are meant to hold in the insert), chances are the case is much sturdier, and made from much heavier plastic than what’s typically on offer today.

    I’ve dropped CDs from waist height to stone floors when they were in original, smooth-edged CD cases, and not broken any of the parts of the case. With modern CD cases, I look at them funny, and they crack.

    The little button stoppers that were so often used by Polygram in CDs’ infancy were a much bigger “design flaw” IMHO, because they so easily marred the inserts from normal carriage and usage. :(

    Liked by 1 person

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