RECORD STORE TALES Part 265:
A Nightmare On Cocknuckles Street Redux: Special Edition
A while ago, I presented a story called Part 104: A Nightmare on Cocknuckles Street. I was telling it from memory, a tale of a customer phone call gone awry! I re-told it the best I could, thinking that my original record store journal from that day had been lost.
I was wrong. I found it. I present to you the original journal from the actual day of events! Buckle up. [Street names changed for this blog.]
Date: 2005/12/10 20:36
So here is a story.
I come in after going out to get a soda and a candy bar, I still have my coat on when the phone rings. Kyle’s with a customer so I grab it. A dude is on the other end.
Him: Hey buddy, I ordered some CDs last Saturday and I haven’t heard anything so I wonder if they’re in.
Me: Sure, I’ll check for you, one second OK? (puts down phone removes coat.) Thanks for waiting. We’re up-to-date on calling the special orders but I’ll check for you. What was the CD?
Him: It was the new Josh Groban.
Me: (Checking in the computer, I knew already there was no Josh Groban. So I checked to see if anybody had ordered one, and nobody had.) …Actually…we don’t have any record of anybody ordering a Josh Groban.
Him: Well what the hell! (Wife yelling in background) (To wife: He says they ain’t got no record of it! They lost it!) Well how could that happen?
Me: I’m not sure exactly…let me check another one. What others did you order?
Him: There was a Motley Crue.
Me: (Pretty sure of what I would find) Hmmm, I have nobody ordering one of those, either.
Him: Well that’s fucked up. (Wife yelling in background) (To me:) Did you hear that?
Me: No, not really.
Him: Be glad you didn’t.
Me: OK, understood.
Him: Now how hell did this happen? I handed the guy a piece of paper and he said he would order them for me! He said they would be here in seven days. So what the hell happened?
Me: To be honest, I don’t know, now is it possible you were at a different store?
Him: It was your store. You telling me you fucked up?
Me: I don’t know for sure but it is possible. Let me…
Him: Well aren’t you a bunch of geniuses down there.
Me: You ordered them to the [Record Store], [Cocknuckles Street] location?
Him: It was your store, on [Dicklock Street]!
Me: You just called [Cocknuckles Street].
Him: What is that?
Me: This isn’t [Dicklock Street] that you called, this is the [Cocknuckles Street] location.
Him: Well I didn’t know there was more than one! This is the number in the book! Why the hell isn’t [Dicklock Street] in the book, you tell me that!
Me: Dunno man. They messed that up I guess. [555-5555]. There ya go.
Me: [555-5555]. Bye.