Author: mikeladano

Metal, hard rock, rock and roll! Record Store Tales & Reviews! Grab A Stack of Rock and more. Poking the bear since 2010.

QUEENSRYCHE Unedited! – Eddie Jackson – Part I

EDDIE JACKSON

With the Geoff Tate “knife incident” having fans wondering what the hell is going on with the band, I thought I would bring us back to happier times. Back to 2001.Β  Back to times before the knife incident and break up rumours. Times before Tribe. 11 years ago, I had the chance to speak to bassist Eddie Jackson for Global Bass Magazine. He gave me over an hour of his time.

I previously published an article based on that interview called Queensryche: Evolution of a Band.

Today I’m bringing you Part IΒ of the complete unedited transcript. It’s long, but enjoy, there is so much great insight here! Eddie was a fantastic interview, and I hope all is well with him and the band.

This is so massive that I have to break it up into sections. So, here is Part I!

EDDIE JACKSON INTERVIEW, OCT 30 2001 (Unedited)

Q – Live Evolution is your first really definitive live album. Before you had Operation:LIVEcrime which was basically just one album’s worth of material. So this is a big deal, how much input did you personally have on the set list and the mix of the album?

E – The set list was pretty just a group effort there. Individually we all came up with certain songs that we thought we would like to perform that night. But you know, at the end of the day it was putting something that was gonna be something different from what we usually do, and that [something different] is go back several albums and perform some of these songs from The Warning, from Rage For Order, because a lot of the time these past few tours we’ve been focusing on from Operation:Mindcrime forward. With the exception of maybe β€œThe Lady Wore Black” or β€œTake Hold Of The Flame” from the earlier albums. But this time around we just wanted to give them something…you know, you figure it’s a live album, a live DVD, let’s give β€˜em something refreshing like some of the older stuff.

But with the mix…?

Q – Well you always hear horror stories about bass players in the mix. The legendary John Entwistle story of him turning up the bass sound on Live At Leeds, all these stories. Is that a struggle for you?

E – Not necessarily. The thing is, are you talking the mix in the front of the house, or on stage?

Q – On the actually released album.

E – Basically no different than the way we’ve been mixing our albums. You certainly want at least to be somewhat audible so you can at hear some of those lows, kinda compliment the rest of the mix. I’m not really a flashy type of a bass player, I kinda like ride with the groove, you know. And play along with the groove there, but as long as it’s somewhat audible enough, to where you can hear it. Granted, there’s gonna be some times where when you perform a song a little bit more up-tempo, you’re gonna lose some of that. That’s to be expected, that’s just the nature of the song and the instrument. As long you can hear everything, it’s really tough to isolate everything and make it sound studio-like, especially when it’s a live recording. Kelly [Gray, guitar]’s the one who actually mixed the live CD, and we thought he did a really good job with it.

Q – I agree. Obviously the first thing you notice when you buy the album is that you’ve got it organized into β€œsuites” and it’s basically almost laid out chronologically. So that kind of presents interesting problems, you don’t have the traditional β€œSilent Lucidity” during the encore. So what made you guys decide to lay it out almost chronologically that night?

E – Well, again that’s where the Live Evolution title came from. We just figured, OK, we’re going to put together a set list and then we came up with the idea, hey, why don’t we put this together in suites? And kind of, starting from the beginning to the present. The first suite was the songs from the first couple of albums, the second suite from the next following set of albums, and so on. It was just an idea that we put together, and we thought it would be kinda fun to do. It definitely makes sense when you look and it and then when you hear it. Actually, it kinda came up, I can’t remember who brought up the idea, but spontaneously it just came about. We wanted, like I said before, Live Evolution, from the beginning to now. That was a given there, because we obviously had start with the songs from the past, from the first few albums and so on, but with the suites it just kinda made it more interesting.

Q – Where there any songs in the early stages that were eliminated, that you were sorry didn’t get on to the album?

E – There were a couple of songs that didn’t make the album. Let’s see, one of them was “Enforcer”, [sic, β€œEn Force”] and β€œNo Sanctuary”. And I can’t remember the other songs, there was just a handful, not many. The thing is, it’s really tough to sit down and try to perform everything that we have on paper. Because first of, we’re limited for time, and second of all, we’re limited on disc. There’s only so much time you can record, there’s only information that those things can record. I’m losing my train of thought here.

Q – (laughs) That’s OK, we can come back to it if you want.

E – Let’s actually go ahead and finish this. I was just thinking about something else about the show. Oh, about the songs. Yeah, it’s a long set, it was just trying to put together a good variety of songs that will not only please ourselves but also the fans. And again, if we were to play all the songs that we had written down on paper, heck, we’d be up there like 3 or 4 hours! So we had to kind of shave a few of the songs. I think selectively speaking we kinda chose songs that pretty much covered at least something from each album. That’s basically pretty much it.

Q – Were there any tunes that you knew, β€œI’m never playing this tune again, I never want to play this tune again!”

E – Well, not really. The funny thing was as we were writing these songs down on paper to choose from, and as we were learning these, it took me just a couple of days to remember these songs from The Warning! We hadn’t played some of these songs in 15 years, 16 years! And we’re just listening to them thinking, β€œGod, what key is this in?” β€œOh my God, that’s right I remember this part!” And then you start reminiscing about the times when you recorded β€˜em. So it was more fun than we actually anticipated because you’re just sittin’ there listening to these songs, remembering the time when you recorded it, and the place where we recorded it, so it kinda brought back a lot of memories. It was a lot of fun! But again, I guess the fun part was relearning a lot of these songs.

Q – On the DVD you also say that playing the old songs brought back memories. Is relearning them the pleasure itself?

E – Absolutely. Yeah, because we’re proud of everything that we’ve done you know? And to go back and learn these songs that you haven’t played in 15, 16, 17 years, not only did it bring back memory but…it might sound kinda odd saying this, it’s refreshing even though they’re old songs. It was a refreshing approach if you know what I mean.

Q – It sounds like you rearranged some of the tunes slightly, like I think β€œRevolution Calling” has a new intro.

E – Yeah, well, we figured we did release LIVEcrime [a boxed set from 1991] as you know, a few years back. So some of those songs we’ve played them [in the past] verbatim to the original recording. We just figured, if we’re gonna play some of these songs, especially the songs that we normally play on tour, let’s kinda spice them up a bit, and we kinda did that with β€œLady Wore Black”. We did that with β€œRevolution Calling”, just to name a couple. It’s nice to rework a couple of the songs so to make it sound a little different and interesting, but still obviously in context. You know, again, that’s another side of the joy of not only working on songs from the past, but also working on songs that are more current, than [to] rehash them.

Q – Now you mentioned Kelly mixing the album. He’s got quite a few production credits under his belt. You’ve got a producer in the band now. Is that a huge relief to you?

E – Yeah I think so! He’s a very talented individual you know? Like you said, he’s done producing work with a few bands, Candlebox, Dokken, Sven Gelis [sic] I think that’s the name of the band [Sven Gali from Toronto] just to name a couple of them you know. What’s the other one, Second Coming. He’s a very talented individual. Not only is he very talented when it comes to playing a producer role, but also as a musician, you know. He’s a good songwriter, a good guitar player. That guy, he wears many hats. It’s kinda a blessing in a way to work with someone like that because you’re killing two birds with one stone. Being a guitar player, a writer, but also coming in and helping us produce as well as mix. The last album, it was pretty much the band that had produced it. But he pretty much took the credit of engineering. I think it’s a major plus, when it comes to writing and then recording.

Q – Do you think you’ll ever go back to, say, Peter Collins or any other outside producer?

E – Perhaps. Doors are always open. You know, we’ll see! This last album, the Q2K release, was pretty much β€œours” as a whole. With the exception of some of Kelly’s insight as a producer, the majority of that was pretty much the band’s production and ideas and whatnot. So, you never know. Working with Peter Collins, or Jimbo–James Barton, the doors are always open should we ever cross paths and if the idea ever comes up there’s always that possibility.

Q – One thing about Kelly is that he’s replacing someone who was in the band for a long time. On the live album I was really surprised by how seamless the new guitar parts are. It sounds like they should be there, it sounds like the old Queensryche. Now, making the transition, did you guys feel you had to shape him in any way to play like Chris [DeGarmo] used to?

E – Well, not really because Kelly has a little more of a bluesier background as opposed to Chris’ style. But I think you can tell, Q2K without Chris, stylistically it’s a little different than the songs Chris has worked on. He [Kelly] had some tough shoes to fill, but I don’t think it was that difficult for him to fit in. If you think about it, he’s playing pretty much Chris’ parts so it’s still gonna represent, especially speaking of the older songs, you’re still gonna hear the older style. You know, when he’s playing the songs that Chris had worked on. Yeah, but that’s almost inevitable. There are times when he would change maybe a solo here and a solo there so he’s not playing exactly what Chris wrote. I think he compliments Michael [Wilton, guitar] quite well stylistically and again he’s a very talented guy.

Q – As far as you being a bass player and getting a new guitar player in the band, did you have to make any adjustments? Did he come to you with harmonic ideas or anything like that?

E – I don’t know so much about that sort of an approach, but really, honestly, we just kinda let it happen. We really didn’t sit down and try to educate him into, β€œThis is what Queensryche sounds like. This is what we want you to play like.” We just let him have free reign over it and not really…if you think about it, he’s not coming in to replace Chris. He’s coming in to replace a guitar player. By coming in to replace Chris, that can be a little tough on someone. Of course, you know, people are going to see that and they’re gonna question that. And obviously they’re gonna β€œA and B” the two guitar players stylistically or just as musicians in general. But that’s inevitable, that’s gonna happen. It happened on its own, we didn’t sit and dictate it, or educated him into sounding like someone that was no longer with us. We just let it happen, he let it happen, and we think he’s done a pretty good job so far.

Q – I just wanted to bring something up here that’s totally irrelevant. But I found a Bob Rivers Twisted Christmas album the other day, and Kelly Gray’s name is listed as a producer.

E – He has produced and mixed many of those.

Q – I just think you need to tease him a little about that (laughs).

E – Kelly, you’ve made it big! Someone just recognized your credits on a Twisted Radio CD! I’ll bring that up to him.

More:

Mike Ladano: Exclusive EDDIE JACKSON interview, part II

Mike Ladano: Exclusive EDDIE JACKSON interview, part III

Mike Ladano: Exclusive EDDIE JACKSON interview, part IV

Part 50: X-Rated Record Store Instant Messaging!

images

Everybody thinks working at a record store is all fun and games, but we worked harder than most.Β  As such, chatting was frowned upon.Β  For example I got in shit one time because a guy that I worked with had just bought the Nirvana box set, and wanted to show me.

Another manager at another store figured out how you could do “instant messaging” back and forth using our computer system.Β  The first time he sent me one, it was completely unexpected.

I’ll back up a bit to set the context.Β  This other guy, Joe, always joked with me that he had a thing for my mom.Β  He saw me with my mom one day and started making comments like, “Your mom’s hot.Β  I’m totally going to steal her from your dad.”

When he really wanted to bug me, he’d say, “After I marry your mom, I’m going to make you call me dad!”

Anyway, it was all in good fun, it was a running joke.Β  I probably made jokes just as crude back to him.

One morning I was opening the store, and my computer beeped the sound that told me, “An order just arrived, please read me!”Β  So I did.Β  Only the order looked something like this.

ARTIST:Β  I’m totally going to

TITLE:Β  bone your mom.

Of course it was Joe, and he was a genius for figuring this out.Β  He clicked on a CD to order from my store, only he figured out that after doing so, he could delete the text and replace it with anything else.Β  As soon as I saw the message I realized how he’d done it, and I messaged him back.

So, periodically through the weeks, my computer would beep, only it wouldn’t be an order.Β  It was a message from Joe usually saying something crude about my mom, or telling me, “I just took a massive shit that stunk up the entire store.”Β  Stuff like that.Β  It made me laugh, and back to the job.

Just thinking about these messages are making me laugh, man, he used to send some messed up shit!

This only lasted a few weeks.Β  One Monday morning, before I opened, we were caught.Β  One of the operations people was at the counter when my computer beeped.Β  Well wouldn’t you know it?Β  It was some X-rated message regarding my mom.Β  It didn’t take much for Operations to figure out who the two guilty parties were.Β  We were interrogated as to who invented this trick (they didn’t believe me that I hadn’t) and warned that it wasn’t going to happen again.

Ahh well.

On a closing note:Β  My mom reads my blog.Β  Mom did know about Joe’s “crush” on her.Β  Until now I don’t think she knew how graphic he gets.Β  Sorry mom!

Part 49: Strippers

RECORD STORE TALES Part 49: Strippers

You could always tell the strippers when they walked in (especially in Cambridge).Β  You could especially tell when they talked.Β Β  They all had that Smoker’s Voice…you know the one?Β  The one that makes them sound like the Bouvier sisters?Β  And they all had skin the colour and texture of my jacket.

Anyway, they’d call you “hun”, or “love” or whatever. As in, would you like a bag? “No, thanks hun.”

Then they’d laugh…a big barrel “HAAA HA HA HA!” laugh, buy some dance music shit for their show, and be out the door.Β Β  They’d be back every month or so to buy updated music for their acts, and they’d tell you that’s what they were buying it for.

Man, I miss the old days!

 

Β 

UPDATE: Queensryche/Tate split imminent?

Maybe I’m reading too much into this. But why would the other four guys form a new band without Tate? While not unprecedented (see: Talk Show/Stone Temple Pilots) it’s certainly rare, and raises eyebrows.

QUEENSRΕΈCHE, CRIMSON GLORY Members To Debut RISING WEST Band In Seattle On June 8th, 9th

Where there’s smoke, there’s fire?

Read more about trouble in Paradise:
LeBrain’s Blog: Geoff Tate is a douche

DOUBLE UPDATE WITH GRAVY:Β  The Queensryche camp are denying any trouble saying that the band are just staying busy with side projects.Β  Sure.Β  A side project with everybody except the singer?Β  Playing all Queensryche tunes from the EP to Empire?Β  Bullshit!

UPDATE: Queensryche’s Tate is a Douche

A short while ago, I mentioned the now-infamous Queensryche “Knife Incident”:
LeBrain’s Blog May 15 20012 – Geoff Tate attacks Queensryche…with a knife?

Rumours of a Tate/Queensryche split are running rampant, and judging by this, perhaps it’s due:

Β Geoff Tate to Rocklahoma: “You guys suck!”

The quote, afterΒ some of the new songs were greeting rather cooly,Β is:

My God. This is Rocklahoma huh? I think we played here 2 years ago. I think it may be a different crowd though – you guys suck. I am serious.

The full scene is below. Geoff!Β  Stop the douchebaggery.Β  Get it together, man!

 

Part 48: Thick Skin

RECORD STORE TALES Part 48:  Thick Skin

When I was at the store, I grew a very thick skin.  Unfortunately record store customers can be dicks, a considerable percentage in fact, especially when you throw in the “buy and sell” factor.  Then you get people looking for money for every reason you can imagine.  I’ve had people throw things at me.  I’ve had people call me an asshole.  I’ve had people call me gay (not that there is anything wrong with that!), question my eyesight, and question my hearing.

One guy was pissed off that his CD was too scratched for me to buy.  So instead of keeping a CD that he claimed played perfectly fine, he chose to shatter it in his hands, sending little plastic shrapnel shards at my face.

Once I had a pencil thrown at my head.  I can’t even remember the context anymore, but I do remember that Kam was having issues with a customer.  I assume it was over the selling of used CDs to the store, it always was.  Kam seemed to be struggling a bit, so I stepped over to help.  Again I don’t remember the details of what happened, but he zeroed in on me, and didn’t cool down.  I was probably backing Kam up in whatever he was saying.  This guy was pissed.  He didn’t give a shit about Kam, he asked for my name.  I remember thinking, “My name?  What the hell did I do to him?”   He then threw the pencil at my head, and walked out.

I said to Kam, β€œI don’t make enough money to put up with people throwing shit at my head.”

But, like I said, you grow a thick skin.  You go home and on to the next day.  The only thing left is a good Record Store Tale.

Part 47: Love You Live

When I first started out, the boss taught me a really smart lesson.

If someone comes in and asks for something we don’t have, never say, ‘I can order it for you’.Β  Instead, you should say, “I can call you when the next one comes in”.

That was really smart.Β  People feel guilty about ordering stuff, so not all people want to do that.Β  But if you word it as if it was coming in anyway, they don’t feel bad about putting you out, and it seems like less of a big deal if they don’t pick it up.Β 

Usually the next question was, “When is the next one coming in?”Β  You’d give the standard answer of “one to two weeks”.Β  And that usually was the case.

Except this one time, a guy walked in looking for the Stones.Β  Specifically, he wanted Love You Live.Β 

“Have you heard of a Rolling Stones album called Love You Live?” he began.Β  Of course, I had.Β  Live at the El Mocambo in Toronto.Β  I knew we didn’t stock it, but the Stones were on Sony and easy to get.Β 

“Yep, I know it.Β  We don’t have one in right now, but I can give you a call when the next one comes in,” went the standard answer.

“Really?”Β  he asked.Β  “You carry that?”

“Oh sure,” I said.Β  “We have usually have it in, I just sold our copy last week, so a re-stock is on order anyway,” I lied.

He seemed absolutely shocked, then overjoyed, then offered me $50 personally to get it in for him.Β  That is, the price of the CD plus a $50 tip.Β  That seemed a little out of place to me, but hey, guy was a fan, right?

What I neglected to do was check the catalog from our distrubuter.Β  Instead, I just wrote the guy’s name and number down and told him we’d give him a call.Β  Well, when the boss went to order that CD, itΒ was not in the catalogue.Β Β  It also wasn’t in the importer’s catalog.Β  However, that didn’t mean we couldn’t get it, so he dutifully ordered it anyway and I assumed all would be well.

For whatever reason, Love You Live (much like some other important albums like Kill ‘Em All and Garage Days) went out of print in the 90’s.Β  This was usually due to record label disputes and whatnot.Β  Love You Live was commanding $50 and $60 price tags, used,Β at record shows at that time.Β  I was not aware of this.Β  No wonder the guy seemed so excited.

Well, it took a few weeks for me to realize that the CD was not coming in.Β  In those few weeks, the guy showed up every Wednesday asking if his disc was in.Β  He looked so crushed every time I told him no.Β  But it should be here next week.

The album was remastered and reissued in 1998 at a reasonable price, and remastered yet again in 2010 to milk it one more time.

Still, I want to personally apologize to Mr. Stones Fan for probably ruining your year.Β  Sorry man.Β Β  My bad.


Got this update from my buddy Aaron:

Dude

Yeah, I had to get my copy of Love You Live, at the time, in the box set I got as a gift. Covered 1971-1989. It’s a sweet live record. Especially the last four tracks of the set, holy.

My memory tells me there were others of theirs that were hard to get for a long time, too (before remasters). Couldn’t tell you which ones, though. I had them all. ;)

Aaron:Β  http://myleftthumb.wordpress.com/

and Aaron:Β Β http://keepsmealive.wordpress.com/

Part 46: Integrity Mix

 

 

 
Integrity Mix.

This was an idea that came from Kevin.Β  For a while there, he was making a new mix CD every month, made up of the best stuff he was listening to in the last 30 days or so.Β  The idea was, you’d have a neat chronicle of your most impactful listening experiences.Β  And a good mix CD in general.

Knowing that I was into making mix discs, Kevin passed this concept down to me.Β  I held it faithfully for three months.Β  Then it became every other month…every six months…when I felt like it…etc.

But, the end result is, I do have a chronicle of whatever period I’m capturing on those discs.

And I called them Integrity Mix.

For example, I have one here that was made in October of 2004.Β  It has goofy stuff (William Shatner).Β  It has stuffΒ that reminded me of friends (“Mr. Bad Guy” by Freddie Mercury) and enemies (“Asshole” by Gene Simmons).

But there’s also a subtle common thread in some of the songs.Β  This was during a long stint in Oakville.Β  I was sinking pretty low at that time.Β  I was spending 2 1/2 hours commuting every day, minimum.Β  I was working long hours and I wasn’t eating right.Β Β  I was stressed beyond my limit.Β  But mostly I was lonely and homesick a lot of that time.

So you see songs with titles like “Wish I Could Be There”, “Comin’ Home”, “We Stand Alone”, “To Be Alive Again”, “By the Grace of God” and “The Battle Rages On”.Β  The sounds are equally melancholy:Β  “Loosen My Strings” by Deep Purple is an example, but it doesn’t get any sadder sounding than “This is the Day” by Captain Beefheart.Β  The mix disc from the following month, November, got even darker.

On the other hand, I have the mix CD from the month Jen and I got married.Β  It has tunes on it by Kiss (“And Then She Kissed Me”), The Darkness (“I Believe in a Thing Called Love”), the Beatles (“Here Comes the Sun”), and Zappa (“Peaches en Regalia”) which to me reflect a much more positive state of mind!

It’s cool that I have those discs, and they are always a great listen no matter what state of mind you’re in.Β  Think about it:Β  It’s the best of the best of the best shit you were listening to for any given month of your life.Β  I don’t get embarassed by what I was listening to 10 years ago, and we always have a blast playing these in the car.

Make your own Integrity Mix.Β  Try it!

REVIEW: Black Sabbath – Dehumanizer (deluxe edition)

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BLACK SABBATH – Dehumanizer (2011 deluxe edition)

After a chaotic decade of lineup changes, solo-but-not-solo albums, record label switcharoos, and a few aborted attempts to reconcile with Ozzy Osbourne, Tony Iommi finally did something that we fans had been wishing for: Β He recovened the classic Mob Rules lineup of the band, featuring fellow cohorts in rock Ronnie James Dio, Geezer Butler, Vinnie Appice, and unofficial keyboardist Geoff Nicholls.

The results were staggering: Dehumanizer, the best Black Sabbath since Born Again at least, andΒ SabotageΒ at best. It is incredibly heavy even for Black Sabbath, topped only by the same lineup’s The Devil You Know in 2009. Yet heaviness alone would not make any album a classic. Dehumanizer is marked by outstanding production (by Mack of Queen fame), newfound seriousness in the lyrical department, and a certain rhythmic thrift courtesy of Appice. To me, Dehumanizer is among the best of all Sabbath albums, and that includes Ozzy’s. For that vintage guitar sound, Iommi resurrected his old Gibson SG that he used back in the Paranoid days. That’s why it sounds like a monster puking distortion out of the speakers.

A track like “Computer God” relies on Appice’s relentless hammering, until Iommi’s riff subdues you into a pulp. None of these songs are immediate. The sludge of “After All (The Dead)” crawls along, but slowly burrows its way into your memory. My personal favourite song is “I”, which…man, I won’t even try to describe it, except to say that it’s awesome.

The liner notes reveal that the band had to convince Dio to drop the rainbows and dragons from the lyrics, and the album is that much more powerful for it. This carried on throughΒ to some of Ronnie’s solo albums as well. It is a shame that this newfound seriousness did not strike a chord with the grunge scenesters of the time.

This deluxe edition is pretty much as good as they get. It collects every B-side side and associated track for Dehumanizer, as well as one previously unreleased one. On the bonus disc you will find three non-album versions of “Master of Insanity”, “Letters From Earth”, and “Time Machine” (the version from Wayne’s World). “Letters From Earth” is an early version with slightly different lyrics and riffs. This had been on a B-side before.

You also get five live tracks, all from single B-sides. This was a real coup for me, as I didn’t even know these existed before. I missed out on those singles. As far as live songs go, they could be better. “Die Young” is a mere two minutes long (you can hear that it was about to merge into “Too Late” before the fade). Geoff Nicholl’s keyboards are mixed in too loudly. “Master of Insanity” is previously unreleased, and although unlisted it is actually a medley with “After All (The Dead)”. I’m glad that this brief era of Sabbath has been documented with some live songs, and Dio was in peak form back then.

For some reason, I couldn’t get this from the Canadian Amazon site. I had to order it in from the States. Weird.

5/5 stars. A crucial slab of Sabbath that has now been given the appropriate treatment, same as Heaven And Hell and Mob Rules. Complete your collection.

Party On! Excellent!

Part 45: S.F.G.

When customers order discs, as a rule of thumb, it was always a good idea to, at minimum, get the name of the person you are ordering for.Β  So, imagine the scenario about to unfold….

Perfectly normal looking middle aged guy, dressed in a suit and tie, walks in and wants some Stevie Ray Vaughan.Β  I say, OK, I can get you such-and-such an album for ‘x’ amount of dollars and I can get it here before the weekend.Β  Are you interested?Β  Can I get your name?

“Yeah, can you hold it for S.F.G?”

S.F.G.?Β  That’s who you want us to ask for on the phone?

“Yeah.Β  Short Fat Guy.Β Β  S.F.G.Β  See ya.”

I swear to God because you can’t make this shit up, he alwaysΒ gave that as his name.Β  I had to call him once.Β  “Hi, is this S.F.G.?”Β 

I’ll tell you something, it was a game we all played with each other, when we had to call customers for their orders.Β  But nobody ever wanted to call the ones with the weird names.Β  S.F.G.Β  Koolio.Β  Yeah, one guy was in the system as “Koolio”.Β 

So we’d always leave the weird named ones for whoever was working next.Β  If I was working in the day, I would putΒ a note on it saying, “Call during evening.”Β  If I was working the night, I would write a note saying, “Number busy, try during day.”Β 

Check out the cool video below for some SFG…err…I mean SRV!